If your questions aren’t answered here, please contact us at Pots and Petals. We’re happy to help!
What are the shipping charges for orders from Pots and Petals?
There is an additional cost of shipping which will be charged according to the location.
Which payment methods are accepted through Pots and Petals?
This website integrates WooCommerce to facilitate all payments and purchases. It accepts all debit cards and credit cards in India.
How long will the delivery take?
It usually takes 4 to 5 days to process the order and to make sure plants are dry before they are send. If there is any delay we will be notifying you. We usually ship between Mondays and Wednesdays. We generally avoid shipping after Wednesday to avoid the weekend delays so that plants will spend least time in the box during the transit.
How secure is shopping in Online Shop?Is my data protected?
WooCommerce is the best of the best. You can purchase in all confidence. All your data is also protected and will only be used for billing and shipping purposes. We use the best professional payment gateways used by all the leading Online Websites like Paypal or Avenue.
What happens after placing the order?
After you order you will receive email confirmation of your order. We will also send you tracking information for your package.
Will the plants be shipped with pots?
In order to avoid extra shipping cost to customers by transporting potting media and pot we generally send the plants planted inside a coconut husk or bare rooted. This is solely to make the things affordable for the customers.
Do i receive an invoice for my Order?
Yes you will receive an email with a receipt of your order.